✦ Engagement playbook
How we work.
Two-week briefs. Two-month builds. No retainers, no off-sites, no roadmap theatre. Here’s exactly what an engagement looks like from the day you hit send.
The brief.
Five lines via the contact form. Tell us what's broken, what you've tried, what a win looks like.
You bringWhat loop you want closed.
You walk away withA same-day reply from Frank. Not a calendar invite.
The call.
30 minutes. We diagnose the problem, ask the questions the wrong agency would skip, and tell you straight if we're not the right fit.
You bringHonest answers + access to whoever actually does the work.
You walk away withA clear read on whether this is a build, a brief, or a no.
The proposal.
One page. Scope, timeline, price, what we ship, what you'll be doing. Sent to your inbox, not pitched in a 60-minute deck-fest.
You bringInternal alignment on go / no-go.
You walk away withA signed scope you can hand to your CFO without translation.
The build.
We ship. Weekly Loom + Slack channel + a real running system you can poke at, not a Jira board to wait on.
You bringDecisions when we ask. A point person who answers within 24h.
You walk away withA live system shipped on the timeline we sold you. With receipts.
The handoff.
Full ownership transferred. Code, infrastructure, agent prompts, the works. No retainer-trap. If you want us to keep running it, that's a separate conversation.
You bring30 minutes for the walkthrough.
You walk away withEverything we built, in your stack, under your account, owned by you.
What this isn’t.
- We don't do off-sites.
- We don't do roadmap theatre.
- We don't bill by the hour.
- We don't retainer-trap you after handoff.
- We don't ship MVPs that need a year to 'iterate.'
- We don't promise what we can't show you running in your browser.
Opportunities identified
Industrial services co., 240 employees. 17 workflows mapped, 6 high-leverage AI opportunities sized in hours + dollars. First two shipped that quarter.
Read the full case →Inbound → qualified calls
B2B SaaS. SDR team drowning in unqualified leads. Agent triaged inbound, scored against ICP, wrote tailored first reply, handed off only the live ones. No new headcount.
Read the full case →CAC. Payback 1.4 months.
B2B SaaS, paid acquisition CAC at $40 with 6-month payback. Restructured channel mix, killed two losing audiences, layered in lifecycle. Eight weeks: $11 CAC, 1.4-month payback.
Read the full case →